International and Domestic Call Center Workstations on lease in West Delhi
Please find below the facilities description.
· Centralized Prime location - Metro Route / Connectivity - Fully Commercialized building. Near Subhash Nagar Metro Station, Main Najafgarh road, New Delhi
· Predictive Dialer installed on IBM Servers. (Capabilities, such as ACD (Automatic Call Distributor), IVR (Interactive Voice Response), Outbound /Inbound Dialer, Voice Logger, Quality Monitoring, CTI, set to call centers.)
· Supports both inbound and outbound process
· Nearly 0% downtime
· Recruitment Support
· Excellent Infrastructure
· Modular Workstations
· 100% power back up
· Common Cafeteria (1800 Sq.ft.)
· Common Interview Room and Conference Room
· Spacenet - 8 MBPS 1:1 dedicated ILL
· WatchGuard Hardware Firewall for Internet Moderation (Content Filteration)
· Dual Core Brand New Computers with 16" LCD and Logitech Keyboard Mouse.
· Separate servers for data protection.
· Fully Protected Network
· The space is fully Air conditioned.
· The infrastructure is brand new
· Separate smoking zone
· Full time IT Support
· FOOD VENDOR
1. UK Outbound – Rs.10,000 per seat per month, includes landline Voip minutes (unlimited)
2. US Outbound – Rs.10,000 per seat per month, includes US landline and mobile minutes (unlimited)
3. Australia Outbound – Rs.10000 per seat per month includes AUS landline minutes
4. Inbound (International) – Rs.8,000 per seat per month (without DID).
5. Domestic – Rs.5000 per seat (without PRI or Telephone expenses) per month
6. Non-Voice – Rs.5,000 per seat per month
The above mentioned rates are excluding service tax of 12.36%